Enriching Resident Care
For Front-Line Staff
Back to Basics - Core care practices essential for quality resident care. More...
Confronting the Hidden Skeleton of
LTC - The realities
of resident abuse.
Living Resident Centredness - Demonstrating a "resident first approach to care. More...
For Registered Staff
Countering Conflict with Confidence - Conflict Management for RN's and RPN's Working in LTC. More...
Six Thinking Caps - Assessment,
critical thinking and clinical decision making for nurses in LTC
Care by Choice, Not Chance - Developing resident
specific, quality care plans reflecting current resident needs.
Revitalizing Your Documentation - Bringing back the
value and meaning of nursing documentation.
Embracing Technology - Defining the role technology
plays in care practices
For Activity Staff
Pizzazzing Programs - Stimulating the
old and creating exciting new programs.
Bingo...and so much more - Creating a full scope
activity program for frail, alert residents
Programming for the cognitively impaired - Special
programs for a special population.
Creating a Culture of Community - Fostering a
sense of belonging through resident and family relationships.
For All Employees
The Dilemma of Dementia Aggression - Proactive
prevention and effective response
Rightful Resident Rights - Understanding and
promoting residents' rights. |
Maximizing Employee Potential
For Front-Line Staff
The Empowered PSW Leader - Leadership development on the front-line.
Respecting and Valuing Each Other - Learning to work together.
For Leaders / Managers
Fostering Fervent Fans in Long Term Care
Meeting the expectations of customers relative to care and services for seniors have always been important in long term care. More...
The Power of Positive Leadership
The most successful leaders are those who are positive and inspired, and who in turn inspire others to be positive. More...
The Three R's of Dynamic Teams - "Recognizing, Re-organizing and Revitalizing"
A manager's guide to leading effective teams. More...
Powerhouse Teams - Facilitating dynamic teamwork
throughout the organization
Excelling Performance Through Appraisals - Incorporating "praise" into the appraisal
process.
Making Meetings Matter - Understanding group
dynamics, facilitation skills, action planning and accountabilities.
Collaborative Mentorship - Roles,
responsibilities, benefits of a mentoring relationship.
Kamikazee Communications - No holds barred attack on communication
breakdowns
For All Employees
Teams on the Alligator River - Managing struggling
teams, or those who deal with extraordinary circumstances.
Making the Customer Feel All-Right - Creating a Positive Customer Service Experience in Health Care. More...
Dealing with Stress at Work - Developing
strategies and approaches to overcome the negatives of stress.
Wanna-be and About-to-be leaders - Developing and honing leadership strategies
Respect Building - Countering Negativity & Bullying With a Proactive, Assertive and Positive Approach |
