Multi-Day Certificate Programs

The DOC/ADOC Leadership Certificate Program

Nurse leaders are not born, but where do they develop? This 6-day certificate program addresses the key leadership concerns faced by every senior nurse leader within the LTC setting, plus those who aspire to lead in the future. The program covers the full range of competencies required of the DOC/ADOC, including advanced leadership, management and human resource functions and responsibilities.
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The Excelling as a Nurse Leader Certificate Program

The demand for leadership from professional nurses working in long term care homes extends beyond clinical and care practices to include broader organizational issues. The Excelling as a Nurse Leader in Long Term Care Certificate Program addresses these challenges. This new and unique program works with RNs and RPNs and their organizations to overcome gaps in nurses’ leadership skills. By building on existing strengths, the program assists the professional nurse in the acquisition and practice of new skills required of the complete nurse leader, such as empowering staff, holding people accountable, assertively communicating, and collaboratively problem solving.
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The PSW Leadership Program "Stepping into a PSW Leadership Role in LTC"

This 6-day certificate program advances skills of PSW’s in, or aspiring to, a managerial role. The timing is ideal, given the non-nursing workload demands on registered nurses, their limited availability, and changing expectations in LTC. Accountabilities and responsibilities of the PSW leader are advanced through this training program, focusing on maintaining relationships in the transition to leader, coaching and mentoring, communicating assertively and building teams. Other key leadership issues include recruiting, hiring, performance appraisals, organizing and coordinating the activities of others, maintaining standards & holding others accountable and utilizing basic computer software.
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Conflict Resolution "Cultivating Positive Growth"

While conflict is inevitable when working with people. nurses' natural nurturing instincts may contribute to avoidance responses to conflicts.  The Conflict Resolution program helps nurses confront their fears of dealing with conflicts.  It provides them with essential skills and practice time needed to develop conflict prevention strategies, and to handle conflict
situations.
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Team Building "Reaping the Benefits"

Every nurse leader knows that teamwork is essential in today's LTC environment.  By learning to harness their existing interpersonal strengths, nurse leaders learn how to those attributes into effective team building experiences. Participants are provided real-world, time-sensitive approaches to creating powerful teams in the unit and throughout the nursing department.

Inspired Leadership "Skills for the Management Team"

Managers in LTC serve a diverse staff and are responsible for a variety of functions, but primary leadership skills remain the same. In this 3-day program, managers from every department learn how to incorporate the home’s mission & values into their leadership role, develop dynamic leadership skills to enhance relationships with their staff, and demonstrate assertive skills when faced with challenges of holding others accountable. Managers are encouraged to provide peer review and support throughout the program, and accountabilities to senior managers and corporate leaders are reinforced. Regardless of the experience of managers, the hands-on LTC focus of the program is proven to be effective for all.
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 Home Grown Leaders "Developing Leaders for Tomorrow"

The highly participatory six-day training program is for staff who aspire to lead. Whether looking to move up in the organization or to becoming a more effective leader amongst peers, the program provides participants a thorough grounding in key leadership techniques and approaches. Participants develop & implement personal leadership action plans over three months of the program and beyond. Not only do new managers integrate more quickly and successfully, but with a 60%+ success rate in terms of internal promotions, there is an increase in retention rates and improved employee morale. Head office, administrators and managers are encouraged to join the process as facilitators.
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Conflict Prevention, Resolution & Containment

Dealing with conflict is seldom a favourite leadership task, but it is essential for success. By focusing on the three key elements of effective conflict management, leaders learn conflict prevention, resolution and containment. Leaders practice specific strategies needed to handle all such situations fairly, firmly and tactfully back in the home.

Powerhouse Teams

Your leaders know that teamwork makes sense, but getting a group of people to work together is the challenge. Developing a Powerhouse Team is about going beyond basic teamwork. Participants learn techniques to foster teams within, and across departments. Through shared visions facilitating listening and cooperation, leading effective meetings and strategy sessions, and overcoming blockages to problem-solving, leaders develop the skills to create their own Powerhouse Teams.
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